Terms and Conditions

Introduction

Welcome to Cocoa Colibri. By accessing our website (https://cocoacolibri.ca/) and using our services, you agree to be bound by the following terms and conditions. Please read them carefully.

Services

Cocoa Colibri offers chocolate gift boxes that can be sent across Canada. Our services include the online sale and delivery of chocolate products.

User Conduct

Users are expected to use the website and its services for lawful purposes only. Any misuse of the service or website, including fraud, may result in termination of your account and/or legal action.

Purchase and Payment

By placing an order on our website, you agree to pay the stated price for the product and any applicable shipping fees. All payments are processed securely.

Shipping and Delivery

Cocoa Colibri ships products across Canada. While we strive to deliver products in a timely manner, delivery times may vary based on location and other factors. We are not responsible for delays outside our control.

Returns and Refunds

Due to the perishable nature of our products, we only accept returns or offer refunds in cases where the product is faulty or not as described. Please contact our customer service team within a specified timeframe to initiate a return or refund.

Liability

Cocoa Colibri is not liable for any indirect, special, or consequential damages resulting from the use of our service or products.

Intellectual Property

All content on the Cocoa Colibri website, including text, graphics, logos, and images, is the property of Cocoa Colibri or its content suppliers and protected by copyright and intellectual property laws.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

Amendments

Cocoa Colibri reserves the right to amend these terms and conditions at any time. Your continued use of the website and services constitutes acceptance of those changes.

Governing Law

These terms and conditions are governed by the laws of Canada and the laws of the province where Cocoa Colibri is headquartered.

Dispute Resolution

Any disputes arising out of or related to these terms and conditions will be resolved through binding arbitration in accordance with the laws of Canada.

Contact Us

If you have any questions about these terms and conditions, please contact us at info@cocoacolibri.ca